Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
1. General Terms
- By using the Book Second Story platform, you agree to abide by these terms.
- The platform reserves the right to modify terms without prior notice. Updated terms will be posted on the website and become effective immediately.
2. Terms for Book Buyers
2.1 Product Descriptions
- Books are categorized based on their condition: Almost New, Good, and Readable.
- While we strive to ensure accurate descriptions, minor discrepancies may occur due to the pre-owned nature of books.
2.2 Order Process
- Orders are confirmed upon receipt of payment.
- Cancellations are only allowed within 24 hours of placing the order.
2.3 Returns and Refunds
- Buyers must adhere to the Return Policy outlined on the platform.
- Refunds will only be processed if the book’s condition significantly deviates from the description provided.
2.4 Shipping
- Delivery times may vary based on location and carrier services.
- The platform is not responsible for delays caused by courier services or external factors.
2.5 Buyer Responsibilities
- Ensure the shipping address provided is accurate.
- Handle books with care upon receipt to maintain their condition.
3. Terms for Book Sellers
3.1 Listing Books for Sale
- Sellers must provide an accurate description of the book, including its condition and any notable defects.
- Books should be categorized as Almost New, Good, or Readable based on the platform’s quality criteria.
3.2 Pricing and Payments
- Sellers are free to set their prices but must remain competitive.
- A 35% commission will be deducted from the seller’s listed price for each successful sale.
- Payments will be processed after the book is sold and successfully delivered to the buyer.
3.3 Book Condition and Quality
- Books must meet the condition description provided in the listing.
- Damaged, moldy, or incomplete books should not be listed unless explicitly categorized as such.
3.4 Seller Responsibilities
- Ensure books are securely packaged to avoid damage during shipping.
- Ship the book within 3 business days of receiving the order notification.
3.5 Returns
- If the buyer initiates a return, sellers may need to refund the amount if the book’s condition significantly deviates from its description.
4. Platform Responsibilities
- The platform acts as a mediator between buyers and sellers.
- Book Second Story is not liable for disputes but will assist in resolving them fairly.
- The platform reserves the right to remove listings or ban users for violations of terms or fraudulent activity.
5. Privacy and Data Protection
- Buyer and seller information, such as addresses and contact details, will only be used for order fulfillment.
- The platform adheres to strict data protection protocols and does not share personal information with third parties.
