1. Eligibility for Returns
- Books categorized as “Almost New” and “Good” are eligible for returns if:
- The condition of the book received does not match the category specified during the purchase.
- Significant damage occurs during shipping (e.g., torn spine, missing pages).
- “Readable” books are sold as-is and are not eligible for returns unless the book is completely unreadable due to missing text pages or severe mold.
2. Criteria for Returns
- To qualify for a return, you must provide evidence (e.g., photos) showing that:
- The book’s condition is worse than described in the listing.
- The wrong book was sent.
3. Non-Returnable Situations
- Books that align with the condition description (e.g., expected wear for “Readable” or minor markings for “Good”).
- Books returned with additional damage caused after delivery.
- Personal preferences, such as disliking the book’s content or cover art.
4. Refund Process
- Refunds will be issued after inspection and verification that the returned book does not meet the described criteria.
- Refunds will be processed to the original payment method within 5-7 business days.
- Shipping fees are non-refundable unless it’s a seller error.
5. Exchange Option
- Customers may request an exchange for the same title if available and if the original book does not meet the described condition.
6. Shipping for Returns
- Customers are responsible for return shipping costs unless the return is due to seller error.
- Books should be securely packaged to prevent further damage during return transit.
7. Additional Notes
- Due to the pre-owned nature of the books, minor imperfections (e.g., slight tanning, light creases, or small annotations) are expected and not grounds for returns unless explicitly stated otherwise in the listing.